Özlem Şahinoğlu

Özlem Şahinoğlu is a Human Resources Leader, Trainer, and ACC ICF Associate Certified Coach with many years of experience in the banking and finance sector in the fields of human resources, training, organization, and planning. Throughout her career, she has led the organizational development, talent management, performance evaluation, and strategic human resources planning processes of financial institutions.

Graduating with a Bachelor's degree in Economics from Anadolu University, Şahinoğlu grounded her corporate career foundation with this education. Later, she completed her Master's degree program in Human Resources Management and Services at Nişantaşı University.

In the early periods of her career, she served as a Reporting Assistant and Officer at Garanti Bank's Training Department. Subsequently, she held the position of Supervisor at Anadolubank's Human Resources and Training Department; later, she deepened her expertise in the banking sector by serving as an Assistant Manager within the Human Resources and Training Department at Tekstilbank.

In the period following Tekstilbank, she served for approximately 8 years in the Human Resources and Training Department of a bank in the roles of Supervisor and Assistant Manager, managing training and human resources operations.

In the most recent period of her career, from March 2016 to June 2026, she began her tenure at MNG Faktoring A.Ş. as the Human Resources, Training, Organization, and Planning Manager, and subsequently continued as the Human Resources, Training, Organization, Planning, and Administrative Affairs Coordinator. During this process, she led the coordination of all human resources activities of the company, norm staffing planning, employment processes for new branches, and the management of salaries, bonuses, and social benefits. Additionally, she undertook active responsibility in creating the annual training budget and developing performance evaluation systems.

Özlem Şahinoğlu possesses strong experience in ensuring organizational efficiency in line with corporate goals, leadership development, professional coaching, and end-to-end management of in-house training processes.

Areas of Support

• Optimum distribution of human resources and norm staffing planning

• Staff employment and operational coordination for new branch openings

• Designing and developing career planning systems

• Execution and control of performance evaluation processes

• Management of employee rights such as salaries, bonuses, and social benefits

• Creating personnel expenses and annual training budgets according to targets

• Managing employee interviews in cases of low performance and disciplinary processes

• End-to-end planning of personnel training processes in compliance with corporate principles

• Professional coaching (ACC ICF), leadership development, and mentorship processes

• Human Resources Information Systems (HRIS) and corporate software adaptation

• Conducting position needs analysis to create job descriptions, preparing job postings, and publishing them on appropriate platforms

• Providing candidate recommendations through personal and professional network support, managing applications, and performing preliminary evaluations of resumes

• Conducting competency-based interviews, evaluating candidates, and creating shortlists

• Providing evaluation and feedback support to senior management during the candidate selection process, and participating in final interviews when necessary

Areas of Expertise

Human Resources Leadership | ACC ICF Professional Coaching | Corporate Software | HRIS (Human Resources Information System) | Professional Mentorship | Training and Organization Planning | Performance and Career Management | Budget and Employee Rights Management | Organizational Design